AI assistance in healthcare software — with control you can prove.
Embed agents that respect who can see and do what, ask for approval before sensitive actions, and record every decision — while the model works from minimized references, not raw records.
Control is the default here.
In healthcare software, an AI assistant that ignores permissions or leaves no trail is a liability, not a feature. The governed layer makes control the default: least-privilege permissions by construction, human approval before sensitive writes, and boundary enforcement that hard-blocks cross-record data mixing.
Agents read only what the clinician’s own permissions allow, and the model only ever sees minimized references and counts — never raw records. Every decision is written to an append-only audit trail that stores references, not record content.
Compliance and certification status is intentionally not claimed here — we describe the mechanisms (approval, audit, minimization, boundaries), not a compliance posture.
Every action an agent takes here runs through the same gate: least-privilege permissions, policy and an audit trail, with the sensitive steps held for human approval. The controls behind it are set out on the security and data-handling page.
What it looks like in practice.
Illustrative examples of what a host would configure — tool ids and risk levels are the host’s to define. The primitives underneath are built and tested.
Prior-authorization drafting
An agent pulls a case’s coded procedure and coverage references with read-only tools and assembles a draft; the submission step is a controlled write that stops at an approval card — no silent submission.
Patient-message triage
Summarize this thread only and draft a reply; context boundaries block pulling any other patient’s record, and sending the reply is approval-gated.
Care-gap cohort report
A coordinator plus metrics and visualization agents return a counts-only table and a clinic breakdown chart — scoped to the manager’s own panel, with no patient rows exposed.
Retail
One governed assistant reads what’s on screen, answers instantly for low-risk reads, and pauses for a human before anything that touches money or inventory — across kiosks, drive-through voice, and the back office.
Industry · E-commerceE-commerce
A single adapter serves both shoppers and merchants. Persona is just the user’s role and permissions — so a customer can track an order while only staff can issue a refund or adjust stock.
Industry · Financial servicesFinancial services & fintech
Every action is the intersection of what the user, the agent, and org policy permit — fail-closed, approval-gated for anything risky, and recorded to an append-only audit.
See governed AI for Healthcare & health-tech.
Book a demo and we’ll tailor the walkthrough to your sector — the governance model, the two-seam integration, and an example close to your systems.